10.5 Gifts of Kindness!

Effective leaders love people and kindness plays an important role. They are authentic, do what they say that they are going to do and create a motivational environment. Daniel Waldschmidt, a highly respected sales strategist, consultant, and friend of mine stated once in an address to a group of business people that kindness is fundamental […]

Organizational Culture, The #1 Reason for Employee Happiness!

Only one third of employees find the work environment and the organizational culture of their employer positive. A Wharton School of Business study lead by Dr. Alex Edmans revealed that employee satisfaction has a strong correlation with company results and shareholder value. Companies with a high employee satisfaction rate outperform their peers by a significant […]

Why actually bother with a strategy plan?

Entrepreneurs, business owners and executives are taking many measures to thrive in any given economic environment. Why do they often fret over tough decisions to make sure that they are the right ones? What is it that gives them sleepless nights going over the numbers to figure out yet another way to reduce cost and progress […]

Customer loyalty development goes beyond customer service!

Talking about customer service with different people will typically provide different views and experiences. That said, customer service is generally considered one of the most significant differentiation factors in a competitive environment. What do we really want to achieve with customer service? The most successful individuals and organizations have defined the desired result as “Customer […]

Leadership and Compassion – a powerful combination

Compassion is a fundamental pillar for highly effective leadership, however, it may not always enjoy the level of importance it deserves! Let’s explore some basics and the related implications…. What is compassion in practical terms? I found an appealing explanation of the term compassion at the “Greater Good” website and they state it as the […]

Six ideas to make your sales efforts even more successful

What have you done to achieve your sales goals and meet your sales targets this year? Half of the year has already passed. Have you made 50% of your sales goal for the year, too? Many sales professionals have already strategized their sales goals and objectives for the whole year. No matter where you and […]

Getting “It” Done – With Goals

You, too, have it, right? That “It” project that’s been lingering around on your “To Do” list for a couple of months now? You know the one I am talking about … yes, it is the one that you stumble over on a regular basis, knowing that at one time “It” will have to be […]