On Change: Some simple ground rules for leaders

The last post was about Self-Discipline and self-leadership and this time it is about change. However, the introduction stays the same and cannot be repeated enough. We need leaders for one predominant reason: to create results! With this in mind we can define leadership as creating results THROUGH people. The key word is through in […]

A collection of wisdom only age can provide

In my profession as an executive coach there is always a focus on progress, success and achieving goals, and this is a good thing. Yet it is also important to take a step back, assess and reflect… Our way of life has become a fast moving entity based on rapid change which may not always […]

Self-Leadership – Simple Ground Rules for Leaders

We need leaders for one predominant reason: to create results! Self-leadership is one of the elements required. With this in mind we can define leadership as creating results THROUGH people. The key word is through in this context. There is one more angle to consider: Leadership is situational. Leaders need to acquire a comprehensive “tool […]

Ten Steps to a Motivating Work Environment (Motivation)

As an executive coach quite often I get asked for the “secret sauce” of employee motivation. I have to “disappoint”   every time with my answer. We cannot motivate employees in a sustainable manner. All the well known, traditional means of motivation like i.e. money, fear, pain or pleasure create only a short-term impact. To […]

Why actually bother with a strategy plan?

Entrepreneurs, business owners and executives are taking many measures to thrive in any given economic environment. Why do they often fret over tough decisions to make sure that they are the right ones? What is it that gives them sleepless nights going over the numbers to figure out yet another way to reduce cost and progress […]

Shortcut to becoming successful

The blog below was written by my esteemed , successful coaching colleague, mentor and friend Tammy Kohl and I am using the article here in my blog because it is brilliant in its simplicity! Before you read the article however, I suggest you do one little exercise: Take a piece of paper (landscape format) and […]

Results: It’s the people in a company that generate them!

Working with my clients I am often confronted with questions about implementing the latest technology, upgrading the infrastructure or equipment and improving processes. While this is all very important it is easy to overlook the one common denominator: the people in the organization. It is not our technology, equipment or processes that generate results; it is the people in our […]

What Makes Leadership Skills Important – For Everyone?

Authentic Leadership “happens” when one has voluntary followers. That is probably the most simplified version I can think of to describe leadership. However, the key point is that leadership is not restricted to the hierarchical structure of an organization (i.e. a company) but takes place also during a sales call, a customer service response, a family […]

Customer loyalty development goes beyond customer service!

Talking about customer service with different people will typically provide different views and experiences. That said, customer service is generally considered one of the most significant differentiation factors in a competitive environment. What do we really want to achieve with customer service? The most successful individuals and organizations have defined the desired result as “Customer […]

How to have successful meetings?

Have you ever disliked going into a meeting? Highly likely, right? How come? What is the problem with meetings? Are they typically too long? Are they poorly organized Are there too many unproductive arguments between the participants? Are the same people always hijacking the discussion? Are they often getting off track from the topic discussed? […]