Know Your Baby Boomers

More insights on leading a multigenerational workforce It’s complicated… somewhat, at least. We face a challenge that is new to everybody: a truly multigenerational workplace. How should we operate in such an environment? How can I be most effective as a leader and create productive results? Find out about the boomers…. It’s important to recognize […]

Organizational Culture, The #1 Reason for Employee Happiness!

Only one third of employees find the work environment and the organizational culture of their employer positive. A Wharton School of Business study lead by Dr. Alex Edmans revealed that employee satisfaction has a strong correlation with company results and shareholder value. Companies with a high employee satisfaction rate outperform their peers by a significant […]

Leadership by Example: People Listen to What You Do!

Leadership by example is a popular term in the conversation about effective leadership. However, what does it really mean? Most effective leaders independent of their “address” within the hierarchy actually do lead by example. By walking the talk, you will become a person others want to follow. Obviously, authenticity comes into play, too, because when […]

On Change: Some simple ground rules for leaders

The last post was about Self-Discipline and self-leadership and this time it is about change. However, the introduction stays the same and cannot be repeated enough. We need leaders for one predominant reason: to create results! With this in mind we can define leadership as creating results THROUGH people. The key word is through in […]

Why actually bother with a strategy plan?

Entrepreneurs, business owners and executives are taking many measures to thrive in any given economic environment. Why do they often fret over tough decisions to make sure that they are the right ones? What is it that gives them sleepless nights going over the numbers to figure out yet another way to reduce cost and progress […]

Success: Rising beyond the ordinary! How?

Time passes before our eyes with a dynamic speed and we find ourselves often in the uncomfortable position of being behind plan if we even have made concrete plans. The question remains from which position are we going to look back onto a specific year when we reach it’s end? Will it be a year […]

Results: It’s the people in a company that generate them!

Working with my clients I am often confronted with questions about implementing the latest technology, upgrading the infrastructure or equipment and improving processes. While this is all very important it is easy to overlook the one common denominator: the people in the organization. It is not our technology, equipment or processes that generate results; it is the people in our […]

Customer loyalty development goes beyond customer service!

Talking about customer service with different people will typically provide different views and experiences. That said, customer service is generally considered one of the most significant differentiation factors in a competitive environment. What do we really want to achieve with customer service? The most successful individuals and organizations have defined the desired result as “Customer […]

Six ideas to make your sales efforts even more successful

What have you done to achieve your sales goals and meet your sales targets this year? Half of the year has already passed. Have you made 50% of your sales goal for the year, too? Many sales professionals have already strategized their sales goals and objectives for the whole year. No matter where you and […]